Return & Refund Policy

At Mr. Bear Enterprise, LLC, we want you to be satisfied with your purchase. If you need to return an eligible item, please review the policy below.

14-Day Return Policy

We accept eligible returns requested within 14 days of the date your order is delivered.

To be eligible for a return, your item must be:

• Unused and in its original condition
• Returned with all original components and accessories
• Returned in its original packaging
• Accompanied by proof of purchase

Because TDA™ is a personal-hygiene product, products that have been used cannot be returned or resold for health and hygiene reasons.

Opening the package to inspect the product does not by itself make the product ineligible for return, provided the product has not been used and otherwise meets the requirements above.

To request a return, please contact us before sending your product back. We will provide return instructions and the appropriate return address.

Please do not send returns without first contacting us.

Return Shipping

For standard returns, including returns because you changed your mind or no longer want the product, the customer is responsible for return shipping costs.

Original shipping charges, if any, are non-refundable for standard returns.

If you received an incorrect, damaged, or defective product, please contact us so we can make it right. In these situations, Mr. Bear Enterprise, LLC will be responsible for the appropriate return or replacement shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with your order information and a description of the problem.

Depending on the circumstances, we may provide a replacement, refund, or other appropriate resolution at no additional cost to you.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow 7–10 business days after approval for the refund to appear on your account. Processing times may vary depending on your bank or credit card provider.

If more than 10 business days have passed since your refund was approved and you have not received it, please contact us.

Exchanges

If you receive an incorrect, damaged, or defective product, please contact us to request a replacement.

For other situations, the easiest way to obtain a different item is to return the eligible item according to this policy and place a new order.

Non-Returnable Items

We cannot accept returns of:

• Products that have been used
• Products returned more than 14 days after delivery
• Products that are missing components or have been damaged after delivery
• Gift cards

These restrictions do not apply when an item was received damaged, defective, or incorrect.

Sale and Promotional Items

Items purchased during a sale or promotion are subject to the same 14-day return policy as regularly priced items unless a specific promotion clearly states otherwise before purchase.

Refunds for eligible sale or promotional items will be based on the actual purchase price paid.

Contact Us

If you have questions about a return, refund, damaged product, or your order, please contact Mr. Bear Enterprise, LLC through the contact information provided on our website.

We are happy to assist you with your order.